How can I learn how to use your products?
How can I stop my clipper/trimmer blades from rusting?
Maintaining and looking after your clippers and trimmers is vital to ensure longevity of your product. We strongly recommend to always clean, sterilize and oil your blades after each use, then to store them in a low humidity environment, as this will help avoid corrosion.
How do I know which blades fit my clipper/trimmer?
If your product is still current, you can look at the product page on our website and in the ‘specifications’ section you will see the standard blade type and product code. If it is not current, you can take it into your local Shaver Shop and they will be able to let you know what type you need and even order one in for you if it is still available!
How do I sanitize and clean my clipper/trimmer?
Everything you need to know about Cleaning, Sanitizing and Oiling your Blades can be found here!
How should I store my blades?
We recommend storing your blades in a low moisture environment to avoid corrosion. A padded blade storage case or pouch will help keep them safe and keep them from getting chipped or dropped which can break them or knock them out of alignment.
How do I take good care of my Wahl styling products and hairdryer?
Styling Products Wahl heated styling tools are easy to use and require little maintenance. Make sure your hair is completely dry before using and always allow the tool to cool before storing. Store your tool by loosely wrapping the cord around its base and inspect regularly for cuts and nicks in the cord. Should you find any, discontinue use. Avoid getting the tool wet.
Wahl Hairdryers Wahl hairdryers are easy to use and require little upkeep. If necessary, you can clean the outside of the dryer with a moist rag or sponge (when unplugged). The filter screen can be easily cleaned using a vacuum. Store the dryer by loosely wrapping the cord around its base and inspect regularly for cuts and nicks in the cord. Should you find any, discontinue use. Avoid getting the tool wet.
I’ve only had my cordless trimmer/clipper for a few months and it won’t work anymore.
On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer’s battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day, eventually it will work for only two minutes every day, eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.
My clipper/trimmer seems to pull the hair rather than cut it-does this mean I need new blades?
This is not a simple answer as several factors influence the cutting performance of your clipper:
1) Apply 2 drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed. It also helps the clipper run cooler.) If this does not help please read on:
2) To ensure your clipper is running at maximum power you will have to tune it to the power supply in your location. (This is because our power supply varies by +/- 10%) You will need a Flat Head or Phillips Head screw driver to do the adjustment. Refer to our Blade Care Guideline
If you continue to have difficulties, take it to your Local Service Agent
or email us at firstname.lastname@example.org.
Should I disassemble my product when cleaning it?
Nearly all Wahl clippers feature a sealed unit design therefore disassembly for cleaning is not required. However, products with a snap-on blade design may be removed to allow for more thorough blade brushing/cleaning. Please do not dismantle the snap-on blades as this will affect the tension on the blades. Refer to our Blade Care Guideline
for more information.
What is the advantage of having lithium ion batteries compared to other rechargeable batteries?
Lithium Ion has higher energy density than most other types of rechargeable batteries. This means that for their size or weight they can store more energy. Lithium Ion also operate at higher voltages, typically about 3.7 volts for lithium-ion vs. 1.2 volts for NiMh or NiCd, essentially doubling the run time off a much short charge time!
Lithium-ion batteries also have a lower self-discharge rate than other types of rechargeable batteries. This means that once they are charged, they will retain their charge for a longer time than other types of rechargeable batteries. NiMh and NiCd batteries can lose anywhere from 1-5% of their charge per day, (depending on the storage temperature) even if they are not installed in a device. Lithium-ion batteries will retain most of their charge even after months of storage.
In summary; lithium-ion batteries can be smaller, lighter, have a higher voltage and hold a charge much longer than other types of batteries.
What is the difference between a clipper and a trimmer?
Good question! A clipper is intended for bulk hair cutting on larger areas, but does not cut extremely close to the skin. On the other hand, a trimmer is designed for edging, outlining, dry shaving and light shaping on smaller areas such as the back of the neck, around the ears, around sideburns and on your beard.
What should I do if my clipper/trimmer is accidentally splashed or immersed in water?
If your product comes into contact with water, we highly advise that you stop operating it to avoid serious injury. Unplug the device with dry hands first before handling it. Return the appliance to Wahl or one of our Authorised Service Agents
for examination and repair.
When I go to clip my mains powered clipper it produces a loud noise?
This means the blades require oiling or your power screw located on the right-hand side of the clipper requires adjusting.
To adjust this, plug in the clipper and turn it on, then turn the power/voltage screw anti-clockwise until the noise subsides to a standard running noise, then carry on and adjust it a further quarter of a turn. If adjusted correctly this should have solved the problem. Alternatively, please refer to your instruction booklet.
When I switch on my mains clipper it makes a loud thud, is this normal?
This is quite normal. The motor is electromagnetic and depending on how it catches the flow of electricity, can make a loud noise (similar to a hand clap) when first switched on, but this does not mean the clipper is faulty or unsafe to use.
Where can I purchase replacement blades, extra add-ons and accessories?
You can purchase replacement blades, extra add-ons and accessories from any of our trusty Retailers!
Can I buy Wahl clippers/trimmers/hairdryers from overseas to use in Australia?
To put this in the nicest way possible… you should not!! And we will explain why…
All Wahl Appliances are made to run on the specific power supply and meet the safety standards for their designated areas. Using a high voltage appliance on a power supply it is not designed for will cause damage to the appliance and may cause personal harm. Any item purchased from an international supplier will not have an Australian Safety approval, hence it will not be covered by any warranty or insurance should a major fault occur. Many rechargeable beard trimmers sold by approved Australian retailers are made for travel in mind and can work on worldwide voltage with the use of a travel adaptor.